Account Manager
To make your client a hero. To be their eyes. They love you because you’re their advocate and entrepreneur. The Account Manager leads business initiatives, focuses on profitable engagements, but they also have to dream. The client never goes without a new idea or direction. You’re always pondering how things can be better, finding ways to innovate, bringing ideas to the table. Being fun goes without saying.
REQUIREMENTS
- Demonstrated ability to grow client relationships profitably providing business insights, ideas, opportunities and superior client service
- Deep understanding of the direction the interactive environment is going
- Ability to manage the expectations of both the client and the internal team
- Strong presentation skills with technical and creative proficiency
- Pro-active attitude and ability to deliver insights and analysis from research, the industry and campaign results analysis
- Strong interpersonal, organizational and communication skills
- Outstanding problem solving capabilities
RESPONSIBILITIES
- Getting clients excited about us
- Responsive, high-touch, consistent client/agency communication
- Creating value and trust by bringing ideas, insights and opportunities to our clients
- Keep existing accounts profitable and growing, always looking for opportunities
- Introducing and evangelizing the entire mix of our agency services
- Ensuring all work sent to the client is accurate and of the highest quality
- Manage client communication, assignments, production estimates and pricing, approval process and campaign reporting in partnership with project management
- Maintain a database of account profiles
- Partner with business development, research and creative on new business initiatives
- Develop and execute business writing including RFP, New Business Proposal and SOW
- Provide regular status reports to client and agency team members
QUALIFICATIONS
- 4+ years experience profitably managing multiple pieces of client business in an agency or similar environment
- Experience with web development, digital advertising, consumer-facing application development, social media, SEO/SEM, mobile and related technologies
- Command of Microsoft Office Suite
BENEFITS
Healthcare Coverage, 3 weeks Paid time off for vacation plus paid sick leave & holidays, Relaxed productive work environment, amazing East River views of the Manhattan and Brooklyn Bridges, DJ in the house!
Available Positions