Snitches Can Rob Your Riches - How CGM’s Can Alter Your Brand’s Perception & Cut into Your Bottom Line
What is a brand’s greatest asset? Its image. A company’s greatest responsibility is to protect its online brand image. With the speed of today’s information sharing, it’s imperative to keep an ear to the online world in successfully managing an online campaign. More and more CGM’s (Consumer Generated Media) blossom every day, and these can quickly spread both good and ill will for your brand.
CGM’s can include blogs, message boards and other user driven platforms. The sharing of information can happen nearly instantaneously in this environment. A recent example was the lead scare in Chinese produced consumer products, including toys.
Successful marketers were ahead of the curve, immediately making changes to their keyword buys as well as editing ad copy on the major search engines. This gave consumers piece of mind in knowing what products were lead free and safe for their children and their families.





